Terms and Conditions of using www.corriedmarketing.co.uk
If you continue to use this website or our services, you are agreeing to comply with, and be bound by, the following terms and conditions of use, which, together with our privacy policy, govern Corrie D Marketing’s relationship with you regarding our terms of service and this website.
If you disagree with any part of these terms and conditions, please do not use our services or website.
Under the new Terms and Conditions [last updated on 4th May 2018] to ensure we are GDPR compliant, the obligation is on the data controller (Corrie D Marketing) to ensure that we only use providers who are GDPR compliant. We have executed our data audit and analysis and have carried out our due dilligence. We do not share or sell your data with anyone for anything other than contractual obligations or legitimate interests.
We are fully aware of GDPR and are fully in compliance, the new Terms & Conditions (04/05/18) amend our previous existing terms of use.
The term ‘Corrie D Marketing’, ‘CDM’, ‘Corrie D Marketing Agency’, ‘us’ or ‘we’ refers to the owner of this website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of this website is for general information and use only. It is subject to change without notice.
- This website uses cookies. Please see our privacy policy for more information on how we use cookies.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, comprehensiveness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Although we have taken precautions to ensure that our website is secure and free from viruses and other internet-based and potentially-compromising computer programs, we cannot guarantee that it is virus free. You must take your own precautions in this regard, as we accept no responsibility for any infection by virus or other contamination, or by anything which has destructive properties.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Payment Terms and Conditions –
- Our payment terms are in advance prior to services commencing. No refunds given, as we set time aside to work on your project.
- Timescales we work to approx two weeks lead time.
- If you have commissioned us to design and develop a website you supply all logos, artwork, images, copy etc in the correct format in a timely manner or this could hold up the website build and cause delays we set time aside to complete the project to meet deadlines. Timescales for us to design and develop a website is approx 10-12 weeks depending on all copy etc as laid out above received on time within 2 week time frame and any design ideas are sent at the beginning within the first two weeks.
- When you enter a contract with us we only store your eg payment details for the term of the contract.
Contractual Obligations –
- Cancellations – If you have paid for a service in advance 100% cancellation fee applies. As we work in collaboration on specific projects CDM handpicks members of our team who we subcontract to supply the services commissioned. They also have been paid in advance to provide their services. Work commences as soon as the payment is received. Therefore no refunds available as the work has been commissioned and the contract entered at the point of payment. Time has been set aside by ourselves and our service providers, to provide you with these services. We have turned down other work to provide you with these services. Therefore 100% cancellation fee applies.
- Bulk Volume Deals – If you cancel and have been offered a special reduced rate eg a special reduced rate for bulk volume discount any prices quoted for eg phase 2 ie 3 month trial offer or ie 12 months for the price of 10 or any other special offers or bulk volume deals are no longer available and become null and void. This forms a contract that has been entered into for that duration on a contractual basis which requires timescales ie 3 months, 12 months etc to be completed for any special offers or volume deals to be honoured.
Remedies
The purchaser agrees and acknowledges that should these contractual obligations and requirements not be met they will be in breach of contract and any discounts given will null and void and any outstanding amounts will be required to be paid in full.
Hosting/Website Monthly Maintenance Information
- The Purchaser will require a standing order to be set up, to be received (cleared funds) on the same date each month as per recurring invoice date. Please note if not received the website will be pulled from appearing online with no notice. A 30 days cancellation fee applies. If you wish for the site to be kicked back up to appear online, a re-connection fee applies costs £300+vat to be paid in advance.
Cancellation notice for meetings –
- Please give 24 hours notice for cancellations. Company policy is via a telephone call so that we both know the meeting has been cancelled via call to mobile no: 07411 170758. Unfortunately we’ve experienced cancellations via text while driving en-route to meetings. Obviously we cannot check texts to our phone when driving re legal implications. If cancellation notice is not given we reserve the rights to charge a fee for our time that we allocated to drive to the appointment at X location, mileage 40p per mile, and for wasted time allocated that could have been used for appointments elsewhere. £150+vat min cancellation fee plus time plus mileage. We will notify you of this fee and send an invoice for payment.
Terms Of Service
We work to ISO 9001 standards for quality assurance. All work is signed off throughout every step of the process. Our chore values are honesty, integrity, clarity, trustworthiness and dedication to our clients success. We are serious about your business and expect the same values in return.
Client Interaction Policy (Last updated 25th January 2024)
We will not tolerate any form of abuse, we take a zero tolerance approach to any clients who are not courteous or respectful.
Including any form of racist, sexist, bullying, harassing, intimidating or threatening language. Threats, either personal or professional, that includes any form of threatening behaviour, threatening to expose information, emotional blackmail, psychological abuse and so on.
Simply put, no-one should ever feel unsafe at their job.
Any client who is abusive, making defamatory claims, with libellous behaviour and/or miss-representations of the services provided, will be released with no prior warnings or notice. Contracted services will be terminated without any prior notice. No refunds will be given. Any history of bad behaviour with no sign of improvement or change will not be tolerated.
This is our company standard.
Price Increase –
Regular Clients – Regretfully the difficult decision to increase our prices was taken as of 13th July 2022. There have been no price increase since 2011, and avoided these so far however with spiralling supplier costs, and increases in inflation including predicted increases in inflation, we’ve been left with no other alternative than to increase our prices by 10% throughout the board. To include all services, which came into effect on 14th July 2022. Our valued clients will be notified of the cost increases. Sincerely as always your business is appreciated and trust you understand our reasons for this, to ensure you continue to receive the high level of service we deliver to every client. Please amend standing orders to reflect the new payments.
New Enquiries/Quotes – Any new contracts or quotes prior to the date the price rise came into effect (13th July 2022) – Will no longer be valid at the price quoted as the price increase will be reflected and a new quote issued (on request). If you would like to discuss this further please do not hesitate to contact us.
If you require any further information please do not hesitate to email info@corriedmarketing.co.uk.
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